Buyer factory details
We use this page to keep the factory details buyers ask for before supplier shortlisting, RFQ, sample orders, deposits, balance payments, shipment checks, arrival inspections, and warranty review. It brings supplier details, specifications, quote assumptions, QC notes, packing, logistics, and after-sales records together in one place.
The goal is not to collect more files. The goal is to know which records confirm the supplier, product, quote, shipment, and service process before a buyer commits money.
Record Readiness Levels
Supplier and factory photos
Supplier Trust Center
Supplier details hub for factory, product, QC, packing, logistics, and service records.
Factory Tour
Workshop, material, production, sample, packing, and loading photos for factory review.
Factory Audit
Factory audit questions before sample order, deposit, or supplier approval.
Supplier Scorecard
100-point scorecard for supplier details, RFQ quality, QC, and after-sales support.
Specification and RFQ records
Procurement Checklist
PO-ready checklist for buyer fit, supplier details, specification, quote, QC, and service.
Spec Reference
Model, size, wood, heater, voltage, glass, accessories, packing, and documents.
RFQ form
Turn buyer requirements and missing records into a complete sauna RFQ.
RFQ Question Bank
Supplier questions for specification, quote, compliance, packing, and warranty review.
Quote and commercial details
Quote Scorecard
Compare quotes only after model scope, inclusions, incoterm, warranty, and lead time are clear.
FOB Quote Guide
Read FOB quote assumptions before comparing factory-direct sauna prices.
Wholesale Pricing
Understand model, wood, heater, accessories, MOQ, packing, and landed-cost price drivers.
Import Duty Checklist
Prepare product descriptions, customs questions, HS review inputs, and broker handoff.
QC and shipment evidence
Quality Inspection
Inspection points for product, material, heater, finish, labels, accessories, and issue closure.
Pre-Shipment Inspection
Pre-balance-payment photo records, label checks, packing records, and issue resolution.
Packing and Loading
Crate, carton, label, FCL/LCL, loading, and export-packing records.
Arrival Inspection
Arrival photo record, missing parts, crate condition, claim timing, and receiving notes.
After-sales and operating evidence
After-Sales Evidence
Warranty claim photos, service owner, replacement route, and evidence handoff.
Warranty Terms
Warranty scope, exclusions, buyer duties, claim timing, and service responsibility.
Replacement Parts Kit
Spare-part kit planning for dealers, distributors, service teams, and reorder support.
Service Escalation
Service routing for warranty, spare parts, replacement, technical questions, and urgent cases.
Buyer guide evidence
Commercial Manufacturer
Commercial buyer guide for hotels, spas, gyms, apartments, resorts, and builders.
Custom Manufacturer
Custom scope for size, wood, glass, heater, branding, sample, and packing changes.
Private Label
Private-label evidence for packaging, manuals, label set, warranty, and repeat orders.
Distributor Program
Distributor evidence for model mix, dealer support, showroom, service, and reorder planning.
Model evidence index
Map buyer evidence to real sauna models
The evidence index should connect documents to the product a buyer may actually quote. Use this matrix to decide which photos, drawings, certificates, packing records, and service files belong with each sauna model family before the RFQ is sent.
| Model family | Reference product | Product evidence | Factory and QC evidence | Commercial file to attach |
|---|---|---|---|---|
| Barrel sauna | CSA-01 red cedar barrel sauna | Exterior photos, wood species, wall/diameter notes, roof finish, heater option, bench layout. | Curved panel fit, hoop hardware, door/glass check, packed crate photo, final inspection photo. | Sample order terms, packing size, logo/label request, spare-part list, warranty note. |
| Outdoor cube sauna | CSA-02 outdoor cube sauna | Footprint, glass side, door swing, cladding finish, voltage, base frame and roof detail. | Wall build-up, waterproofing detail, glass seal photo, loading method, crate protection photo. | Mixed-container quantity, private-label finish option, installation manual, carton mark request. |
| Commercial sauna | CSA-05 commercial cedar sauna | Submittal drawing, heater power, controller type, bench structure, ventilation and maintenance access. | Heater certificate, bench load note, wiring labels, installation manual, handover checklist. | Project room size, compliance target, service file, maintenance manual, buyer approval record. |
| Wood-fired outdoor sauna | Wood-fired outdoor sauna room | Stove kit, chimney route, heat shield, outdoor coating, door hardware, spare-part kit. | Stove/chimney fit photo, fire-clearance note, coating sample, crate photo, spare-part packing. | Destination restriction note, safety label text, outdoor care guide, after-sales replacement process. |
What to Request From a Sauna Supplier
| Evidence area | Ask for | Use it before | Risk if missing |
|---|---|---|---|
| Supplier identity | Company profile, export contact, factory role, product range, and buyer owner. | Shortlist | Buyer may compare a trading response as if it were verified factory details. |
| Factory photos | Workshop, material, production, sample, QC, packing, and loading photos or video. | Sample order | Supplier trust depends only on catalog claims and price. |
| Specification details | Model code, dimensions, wood, heater, voltage, controller, glass, accessories, manuals, and labels. | RFQ and PO | Two quotes may look comparable while including different scope. |
| Quote details | MOQ, incoterm, payment, lead time, included items, exclusions, warranty, and validity. | Supplier comparison | Lowest unit price can hide missing packing, heater, accessories, or service terms. |
| QC and packing proof | Inspection checklist, issue photos, carton marks, labels, crate protection, spare-part kit, and loading plan. | Balance payment | Problems are found after shipment when correction cost is higher. |
| After-sales details | Warranty terms, claim photos, service ticket process, spare parts, replacement policy, and escalation owner. | PO and reorder | Warranty exists on paper but no practical route handles buyer claims. |
Decision handoff
Turn Evidence Gaps Into RFQ Fields
If evidence is missing, do not leave it as a note. Turn it into a question, quote field, inspection point, packing requirement, document request, or after-sales responsibility before the next supplier message.
Factory Photos Photos Buyers Can Check
Use these real CSauna factory photos as a quick photo set when requesting documents, QC notes, packing records, or a complete RFQ.
Supplier verification
Use the Due Diligence Checklist Before Evidence Review
The factory details routes proof; the due diligence checklist decides whether supplier identity, factory details, product scope, compliance, QC, packing, and after-sales evidence are strong enough.
Factory photos
Route Factory Tour Through the Factory Details
Use the factory verification checklist when evidence needs to prove production reality, material control, QC, packing, or loading readiness.
Evidence routing
Route Evidence Gaps Into the Supplier Matrix
The matrix shows which supplier has missing proof and routes each gap to RFQ, quote, QC, packing, shipment, or after-sales evidence.
Evidence routing
Wholesale RFQs need project files
Use the wholesale supplier page to decide which factory, product, QC, packing, document, and service records belongs in the RFQ folder.
Records checklist
Private-label projects need file planning
Use the supplier page to route model, brand, packaging, QC, shipment, and service proof into the project folder.
UK records checklist
UK RFQs need destination-specific file planning
Use the UK supplier page to decide which model, quote, QC, packing, shipping, document, and service records belongs in the buyer file.
Germany records checklist
Germany RFQs need destination-specific file planning
Use the Germany supplier page to decide which model, quote, QC, packing, shipping, document, and service records belongs in the buyer file.
France records checklist
France RFQs need destination-specific file planning
Use the France supplier page to decide which model, quote, QC, packing, shipping, document, and service records belongs in the buyer file.
Factory details route
Factory photos should be routed into the right buyer decision file.
Use the sauna factory page to map workshop, material, production, QC, packing, and shipment proof to order details needs.
Factory Tour
Workshop, material, assembly, and product proof media.
Factory Verification
Check which proof layers are visible before supplier approval.
Factory Audit
Turn missing factory photos into audit and RFQ questions.
Evidence route
Supplier details needs a main decision path.
Use the sauna supplier page to route factory, quote, product, QC, packing, shipment, and service proof into buyer files.
Supplier Details
Review supplier range, factory photos, logistics, documents, and service signals.
Supplier Comparison
Compare suppliers only after proof and quote scope are clear.
Due Diligence
Check identity, factory details, RFQ quality, QC, packing, and support before deposit.