Last Updated: April 3, 2026
Welcome to CSauna (csauna.com). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
• Identity Data: Name, username.
• Contact Data: Email address, telephone numbers, WhatsApp ID.
• Technical Data: IP address, browser type and version, time zone setting and location.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to provide our services, manage our relationship with you, and improve our website.
CSauna mainly receives business inquiries from sauna distributors, retailers, contractors, hotel and spa buyers, wellness brands, importers, and purchasing teams. When you contact CSauna, the information you provide may include your name, company, country, email address, product interest, target quantity, destination market, material preference, heater requirement, certification concern, packaging requirement, and project timeline.
This information is used to understand your sauna sourcing request, prepare factory-direct quotation guidance, recommend suitable product specifications, discuss OEM/ODM details, and follow up on export documentation or production questions. Clear inquiry details help reduce unnecessary back-and-forth and allow CSauna to respond with more practical wholesale pricing and manufacturing suggestions.
CSauna does not need sensitive personal data to prepare a normal B2B sauna quotation. Buyers should avoid sending private financial credentials, personal identification documents, or unrelated confidential information through website forms. For project files, drawings, or brand requirements, share only the information needed for supplier evaluation and quotation review.
Website analytics, contact forms, email communication, and basic technical logs may be used to improve page performance, understand buyer interest, prevent spam, and maintain normal business communication. If you want to update or remove inquiry information previously submitted to CSauna, contact the team through the official website contact page.
When you contact us, include model codes, buyer type, destination market, quantity, wood, heater, voltage, packaging, private-label, certificate, and timeline details.
Related topic: Privacy Policy. Factory contact: bennett@csauna.com.