Section,Field,Your answer,Example / notes
Buyer identity,Company / buyer name,ABC Sauna Distribution,Legal or trade name that should appear on quotation files.
Buyer identity,Buyer type,Distributor / resort / builder / private-label brand,Helps CSauna recommend the correct model mix and evidence package.
Buyer identity,Contact person,Name + email + WhatsApp,Use a contact that can confirm technical and purchasing questions.
Destination,Destination country / region,United States / Germany / UAE,"Affects voltage, certification, packaging, and logistics questions."
Destination,Destination port or delivery city,Los Angeles / Hamburg / Dubai,Needed for FOB/CIF/DDP planning and container assumptions.
Order plan,Order type,Sample / mixed container / commercial project / repeat order,"Changes MOQ, packing, model selection, and pricing assumptions."
Order plan,Target quantity,1 sample + 20 mixed units,State approximate quantity even if final model mix is not fixed.
Order plan,Target quote deadline,Need first quote this week,Helps prioritize urgent RFQs and missing information.
Product scope,Preferred model links or model codes,"CSA-01, CSA-04, CSA-36, or CSauna product URLs",Use the 96-model showroom when possible.
Product scope,Sauna type,Barrel / outdoor cabin / cube / indoor / commercial,Can be multiple types for a starter order.
Product scope,Capacity or dimensions,"2-person, 4-person, 6-person, or target size",Final dimensions still need factory confirmation.
Product scope,Wood preference,Red cedar / hemlock / spruce / thermo wood,"Mention target market, climate, and price band."
Heater,Heater type,Electric / wood-burning / infrared / confirm best option,Include heater brand preference where relevant.
Heater,Voltage / phase / market standard,240V single phase / 400V three phase,Must be checked against destination market and heater manual.
Heater,Controls and accessories,"External controller, stones, guard, thermometer, light",List required accessories and customer expectations.
OEM / packaging,Logo and private label needs,"Logo plate, carton marks, manual cover, warranty card",Attach brand files if available.
OEM / packaging,Packaging requirement,"Export crate, dealer carton, barcode/SKU labels",Useful for distributor warehouse and ecommerce programs.
Compliance,Certificates or documents needed,CE / ETL / CSA / SAA / invoice / packing list,"Scope depends on product, heater, and destination market."
Compliance,Installation/manual language,"English, German, French, custom brand manual",Useful for dealer/customer handover.
Evidence,Pre-shipment evidence requested,"Photos, packing list, accessory check, product video",Reduces receiving and after-sales disputes.
Commercial,Project environment,Hotel spa / gym / resort / outdoor deck / showroom,Commercial projects may need stricter maintenance and service planning.
Commercial,Maintenance/spare parts expectations,"Initial spare kit, service ticket workflow, warranty evidence",Important for dealers and hospitality buyers.
Terms,Preferred trade terms,FOB Ganzhou / CIF / DDP inquiry,Formal terms must be confirmed by quote.
Terms,Payment / sample approval questions,"Sample first, then container order",CSauna can outline practical approval steps.